Last Updated: 4th October 2023
At Malioon.com, we understand the importance of safeguarding your personal information, and we deeply appreciate your trust in us to handle it with care and responsibility. This Privacy Notice outlines how Malioon Seller Services Private Limited and its affiliated companies, including Malioon.com, Inc. (collectively referred to as “Malioon”), collect and process your personal information when you use our websites, devices, products, services, online marketplace, and applications covered by this Privacy Notice (collectively referred to as “Malioon Services”).
By using Malioon Services, you agree to our use of your personal information, including sensitive personal information, as described in this Privacy Notice, which may be updated at our discretion. You also consent to us collecting, storing, processing, transferring, and sharing your personal information with third parties or service providers for the purposes outlined herein.
What Personal Information Does Malioon Collect?
We collect your personal information to provide and enhance our products and services. Here are the types of personal information we gather:
Information You Provide Us:
We receive and securely store any information you provide to us through Malioon Services. While you can choose not to provide certain information, this may limit your access to some of our services.
Automatic Information:
We automatically collect and store certain data related to your use of Malioon Services. This includes interactions with content and services available through our platform. We utilize cookies and unique identifiers, similar to other websites, to obtain information when your web browser or device accesses Malioon Services and related content.
Information from Other Sources:
We may receive additional information about you from external sources, such as updated delivery and address details from our delivery partners. This helps us maintain accurate records and improve your shopping experience. If you share someone else’s information with us, please ensure you have their consent.
How Does Malioon Use Your Personal Information?
We use your personal information to provide, enhance, and develop our products and services, including:
Purchase and Delivery:
To process orders, deliver products and services, handle payments, and communicate with you regarding your orders and promotions.
Improving Malioon Services:
We use your data to enhance the functionality, analyze performance, address errors, and improve the user experience of our platform.
Personalization:
We use your information to recommend features, products, and services tailored to your interests and preferences.
Voice, Image, and Camera Services:
When you use these services, we utilize your personal information to respond to your requests, provide the requested services, and enhance our offerings.
Legal Compliance:
In some cases, we collect and use your personal information to comply with legal obligations, such as identity verification and other regulatory requirements.
Communication:
We communicate with you through various channels (e.g., phone, WhatsApp, email, chat) in relation to Malioon Services.
Advertising:
We use your data to display interest-based ads for features, products, and services that may interest you. Importantly, we do not use personally identifiable information for interest-based advertising.
Fraud Prevention and Credit Risk Management:
Your personal information helps us detect and prevent fraud and abuse, safeguarding the security of our customers and partners.
Do We Use Cookies and Other Identifiers?
Yes, we employ cookies and other identifiers to enable our systems to recognize your browser or device and improve the functionality and performance of Malioon Services.
Does Malioon Share Your Personal Information?
We respect your privacy and do not sell our customers’ personal information. However, we may share your data in specific situations:
Transactions with Third Parties:
We provide services, products, and applications from third parties on Malioon Services. When you engage with these third parties, we may share your personal information related to those transactions.
Third-Party Service Providers:
We collaborate with other companies and individuals to perform various functions on our behalf, ensuring the smooth operation of our services.
Business Transfers:
As our business evolves, we may acquire or sell other businesses or services. In such cases, customer information is typically transferred as part of the transaction.
Protection of Malioon and Others:
We may release personal information when required by law, to enforce our terms of use, protect the rights and safety of Malioon, our users, or others, or to prevent fraud and reduce credit risks.
Apart from these scenarios, we will inform you when personal information about you might be shared with third parties, giving you the opportunity to opt out.
Examples of Information Collected:
Information You Provide Us:
– Identifying information (name, address, phone numbers)
– Payment details
– Age
– Location information
– IP address
– Email addresses of contacts
– Content of reviews and emails
– Personal descriptions and photographs
– Images, videos, and other content
– Identity and address information
– Credit history
– Corporate and financial details
Automatic Information:
– IP address
– Login, email, and password
– Device or computer location
– Content interaction details
– Device metrics
– Malioon Services metrics
– Version and time zone settings
– Purchase and content use history
– URL clickstream data
– Phone numbers used for customer service
– Images or videos when shopping on our platform
Information from Other Sources:
– Updated delivery and address information
– Account and purchase details from partner merchants
– Information about interactions with our affiliates’ products and services
– Search results and links
– Information about internet-connected devices and services
– Credit history information from credit bureaus
Information You Can Access:
Through Malioon Services, you can access a variety of information, including but not limited to:
– Order status and history
– Personal identification details
– Payment settings
– Email notification preferences
– Product recommendations
– Shopping lists and gift registries
– Content viewing history
– Voice recordings
– Your profile, including product reviews and recommendations
– Account settings for sellers and service providers on our platform
We are committed to safeguarding your personal information and using it responsibly to enhance your experience with Malioon.com. Your privacy and trust are of utmost importance to us, and we continuously strive to maintain the highest standards of data protection and security. If you have any questions or concerns about your privacy on our platform, please don’t hesitate to contact us. Thank you for choosing Malioon.com.